 Support

• How the service works

  • Understanding the evvnt service

    • Who is Evvnt?
    • Which event listing sites do you work with?

• Adding an event

  • Content Creation

    • Your Event Title
    • Summary and Description, what's the difference?
    • Choosing the correct category
    • Adding multiple categories
    • Adding links to your event
    • The date and time
    • Setting your ticket prices
    • Adding an artist(s) or speaker(s)

  • Getting Started

    • How to sign up?
    • The new add event form: How to create and submit an event
    • Where can I view or edit the draft I saved?
    • What is Evvnt's Freemium service?

  • Images

    • Image size recommendations
    • Image resolution
    • Why isn't my image showing on a listing?
    • Why is my event image distorted?
    • Can I add more than one image to my event?

  • Contact Information

    • Your event contact details
    • Entering your venue details
    • Add a hashtag

  • Editing, Clone or Cancelling Your Event

    • Clone your event
    • How do I save a draft?
    • How do I edit an event?
    • How can I cancel an event?

• Using Eventbrite ticketing

  • Submissions via Eventbrite

    • Connecting your Eventbrite account
    • Eventbrite: Importing Events
    • Eventbrite import: multi-users support
    • Eventbrite: approving events when using PayPal

• Understanding your event reports

  • Understanding Your Report

    • Our clicks, referring domains & reporting
    • How your report works
    • The difference between promoting and promoted
    • Why can I only view some listings?
    • Why does my referral traffic spike on the 1st day?
    • What is natural search?

  • Viewing Your Report

    • How to view reports for all your events
    • Which publisher sites will my events be promoted to?
    • Which sites are producing clicks?

  • Managing Publishers On Your Report

    • How can I add a publisher to my event promotion?
    • How can I remove a publisher from my report?
    • Social connect buttons: Eventful
    • My event listing looks incomplete on certain websites?

• Upgrading to premium

  • Premium service benefits:

    • How to upgrade to our premium service?
    • Adding more publishers to my event
    • Premium service benefits
    • Cost to advertise and pricing
    • How to purchase a package

  • VAT & TAX

    • We are a charity organisation, I need the VAT removed
    • VAT and TAX charges for UK clients

  • Payment

    • How to make payment:

• Managing your account

  • How to manage your event

    • Managing your event - edit, clone, reject & upgrade

  • Cancellations

    • Why has my card been charged again?
    • How can I cancel my subscription account?

  • Accessing Your Account

    • Accessing the platform
    • Adding additional members of the team

  • Account Information

    • Edit email notifications settings
    • Where can I see my invoices?
    • When are my subscription credits refreshed?
    • How to check your event credits in your account
    • How many events do I have remaining?
    • Terms & Conditions
    • Privacy Policy

  • Passwords

    • Changing your password
    • Resetting your forgotten password

• Partners & Publishers

  • Editor CMS

    • Handling Your Editor’s Back Office

  • Calendar

    • Form Submission

• Our APIs

  • Partner and publishing options available

    • Partner and publishing options

  • API

    • API Options

  • Publishers

    • How do I register my site to receive events content?
    • How can I access events data for my site?

  • Resellers

    • Can I resell your service?

• FAQs

  • Google Analytics & Tracking

    • How can I use Google Analytics with evvnt?
    • How do I set up a Google event alert?

  • FAQS

    • ★ Which web browser should I use?
    • Publisher FAQs
    • Why use global and local publishers?
    • How do I allow third-party cookies to be set in my browser?
    • How can I submit an idea?
    • How can I increase my event exposure?
    • Why aren't all my web links on a listing working?