Looking to update or find where your organization's or event's contact information is displayed in Evvnt? This guide explains how to add, edit, and manage contact details for your organization and events, including where this information appears for ticket buyers—on ticket sales pages and in confirmation emails.
Where Will This Information Appear?
- Organizer Information: Displayed on ticket sales pages and accessible via the "Need Help" link in confirmation emails (see image).
- Event Contact Info: Shown on event-specific pages during critical situations like ticket unavailability.
Organization Contact Information
Follow these steps to manage your organization's and event-specific contact details.
- Select Settings in the left-hand menu
- Select Organization Settings
- Locate the "Contact Information" section.
- Fill in or update fields such as email, phone number, and website.
- Click the Save button to ensure your updates are applied.
These details will appear under the Organizer Information section on your ticket sales pages and in confirmation emails. This is the page ticket holders reach when they click on the "Need Help" section of their confirmation email.
Event Specific Contact Info
Adding event-specific contact info ensures ticket buyers can reach you for urgent or event-specific queries, enhancing their experience and streamlining support.
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Go to the event and click on "Edit"
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Locate the Contacts section and click to expand it.
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Add (+) a new contact. Include a name, phone number, and email.
- Set the contact type.
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Click to confirm changes.