Q: How do I reach farther out beyond the area shown?
A: The visual of the map at checkout is an approximation. The system will reach out as far as needed to find the selected number of subscribers. Population density may not be taken into account properly when displaying the radius of the reach based on the number of subscribers. The reach we can promise is based on the number of subscribers selected.
Q: Why did the option to send an email disappear?
A: We require a 5 day lead time to schedule event emails. Without that time we will not be able to adequately review emails that have been scheduled. If your event is happening within the next 5 days, then you will no longer see the option to purchase the premium email.
Q: What demographic are the subscribers?
A; "...Our lists consist of information obtained through opt-in online surveys, e-subscriptions, e-registrations and our extensive network of permission-based websites. These sites are owned and/or managed by our team. We also have a data compliance team that ensures that our opt-in language is clear and conspicuous for our consumers to see when signing up for our marketing broadcasts.
Any data obtained is put through a thorough hygiene and validation process for deliverability using multiple 3rd party sources. We then use partner sourcing for data profiling, appending up to 400 available selects or demographic filters for precise targeting of an individual.
We always use best practices in regards to CAN-SPAM compliance. Our team is diligent with maintaining and updating our unsubscribe lists. We have a quality assurance process in our emailing team that verifies that all broadcasts has the correct sending on behalf of as well as the proper opt-out information required. Every record received also has the opt-in date, IP and source for compliance purposes. Our teams follow data security best practices to ensure all of our compliance steps are followed and there are no breaches...."
Q: Average success rate for OPENS? and Average success rate for CLICKS?