If you wish to pause your events promotion credits, ensure your subscription has been active for at least three months to enable the "Pause" option.
To execute this, log in and go to 'My Account' then 'Packages'. You can click here to access your packages page. Find your Active Premium Subscription. If it's been active for a minimum of 3 months, a "Pause" button for 1, 2, or 3 months will be available.
When paused, no new invoices or credits are added. However, your existing credits remain unaffected. Once the pause period ends, your subscription and credit replenishment resume as usual.
Your pause duration counts from the pause start date. For example, if your billing date is on the 1st of the month and you pause on the 7th of July for 2 months, your subscription resumes on the 7th of September. Though your billing cycle remains unchanged; your next replenishment is postponed to fit the pause period, thus resuming on the 1st of October in this example.
Remember, to pause again, your subscription must be active for another three months post the previous pause.