Eventbrite support a feature that allows additional accounts or users to be added as sub-users to an account. This is referred to as multi-users, and allow different levels of access to different accounts.
Click here for more information provided by Eventbrite.
Unfortunately, if you are using evvnt with a sub-user Eventbrite account, you will not be able to use our Eventbrite Import feature when submitting an event. This is due to the permission rights that are delegated to you as a sub-user.
If you are unsure whether or not you are a sub-user, you can very easily check by doing the following:
1. Log In
Log in to your Eventbrite account.
2. Account Details
From the navigation bar click your email address, and then Account.
Your account details should be visible, including how long you have been an Eventbrite account holder.
If a main account holder email address is displayed, then you are acting as a sub-user.
Connecting your evvnt account with this Eventbrite account will allow you to import the desired event. You will need to get in contact with the owner of this account.