When you create your membership, there will be a tab on your organization page that you can send users to where they can purchase a membership. From there, it is fairly effortless for your customer to use their membership discount!
Here's how it works: When your customer purchases a membership, they'll provide an email address. Then, anytime they buy tickets, they just need to enter that same email at checkout, and the discount will be automatically applied to their tickets. No need for logins or extra steps—just the email to enjoy the membership benefits!
How To Create a Membership
- Navigate to the Promote tab in the main navigation and click on the Memberships card.
- Click the + Add a Membership button to begin configuring a membership.
- In the window that appears, name your membership. This is what displays to the customer when they purchase the membership
- Add an optional description for the user to see when they are selecting the membership.
- Determines whether the discount will take a dollar amount off of each ticket or apply a percentage-based discount
- Set the amount of the discount, in dollars or percent, that will be applied to each ticket order when the membership is used.
- Set the duration. This is the length of time from the date of purchase that the membership discount is redeemable
- Save the membership and it will automatically become active.
- At any time you can turn off the membership by clicking the blue toggle button. This will make it so no one can buy a new membership. Existing memberships will still receive discounts when the membership is turned off.
You can exclude tickets from the membership discount on an event-by-event basis using the Memberships toggle under the Additional Event Settings section of your Edit Event dashboard.
Your membership will now appear in the Memberships list for your organization where you can edit or delete it. When the Membership is on sale, it will be listed under the Memberships tab of your customer-facing organization page.
The intended use of the Membership function is to allow a customer to purchase a discount to your organization for a period of time. This is not intended to be a membership management feature or a CRM.