When will I be paid?

Ticket sales revenue becomes available for payout 7 days after your event ends. This 7-day window allows time for any sales or refunds to settle in the payment processor before funds are released.

Once your revenue is ready, your payout frequency setting determines how often a payout is processed to your account. Your organization may be set to receive payouts:

• Nightly – payouts will process on the day* that they are available
• Weekly – processed every Monday
• Fortnightly – processed every other Monday (odd-numbered weeks)
• Monthly – processed on the 1st of each month*

Example: If your event ends on April 1st and your payout frequency is set to weekly, your funds will be available starting April 8th, and then included in the next Monday payout either on or after April 8.

*Payouts are not disbursed on weekends or bank holidays. If your revenue becomes available for payout on a weekend then it will be paid out on the next weekday based on your payout schedule.

Tracking upcoming payouts

As a ticket seller, you can easily track your payouts and review detailed reports. This article walks you through how to locate, interpret, and download payout information.

The Payouts section shows upcoming and past payouts. Each row lists the total "unpaid" revenue, the service fees (ticket fees), and the credit card processing costs (merchant fees). The final column shows the net payout amount that will be paid to your bank account setup via Stripe (How to setup a banking connection to get paid).

• Unpaid Sum: Total of all credit card transactions related to the revenue that will be paid.
• Ticket Fees: Service fees collected by Evvnt.
• Merchant Fees: Fees covering credit card processing costs.
• Payout Amount: Final amount sent to your bank account.