Managing Users and Accounts

Overview

Your Evvnt ticketing site supports multiple users with different roles and notification preferences. This article covers the Partner Account, how to add users, and how to configure what notifications each user receives.

For a broader overview, see Your Evvnt Ticketing Site.

The Partner Account

Every ticketing site has a Partner Account — the top-level administrator role. The Partner Account has access to:

• Site-level and partner-level banking information

• Creating and managing partner-level users

• All site settings and configuration options

• All organization and event management features

The Partner Account is created during initial site setup. If you need to change the Partner Account owner, contact your Evvnt team representative.

Adding Users

Adding users to your site allows you to grant admin access to team members. To add a new user:

1. Navigate to the user management area in your admin settings

2. Click Add User

3. Enter the user's name and email address

4. Assign their role and permissions

Each user gets their own login credentials and can be configured with individual notification preferences. Users can be granted access to manage organizations, events, and reports depending on their role.

Notification Preferences

Notifications allow users to receive emails when specific actions are performed in the system. Each user has their own notification preferences that can be edited by admin users.

Common notification types include alerts for:

• New ticket sales and orders

• New organization signups

• Event submissions and updates

• Payout activity

To configure notifications for a user, navigate to their user profile and adjust the Notification Preferences section. Each notification type can be toggled on or off independently.

Tip: Consider which team members need real-time sales notifications versus those who only need periodic summaries. Not every user needs every notification enabled.