Are refunds available for tickets?

The availability of refunds is determined by the organizer of the event and outlined in the site's Terms of Service. This information is always available via a link at the bottom of every page on the site. This is also found as a link in the ticket checkout before completing an order.

Duplicate purchases

If you believe you have made a duplicate purchase, reach out to Evvnt support. If we can confirm that your duplicate purchase was made unintentionally due to a system issue, then we may have the ability to refund the duplicate. You can reach Evvnt support at support@evvnt.com.

How to reach the event host

Because the host sets the refund policy, they're the ones who can approve a refund. To reach them:

• Use the Need Help? link in your order confirmation email.

• Look for the host's contact details on the event page.

Hosts can look up your order by your name, the email you bought with, or your order number, so include whichever you have.

Related articles

• How do I buy a ticket for an event that online sales have ended for?

• How do I contact the host of the event?

• How do I print my tickets?

Still need help?

Email support@evvnt.com with your order number or event name and we'll get back to you.